Lean six sigma implementation, a systematic literature review
Keywords:lean manufacturing, DMAIC, Lean-Six Sigma, Six-Sigma, VSM
Organizations must be able to meet customer needs in today’s complex market situation and business environment, the needs and essentials for their satisfaction such as high product quality, competitive costs and faster delivery. Organization need to apply a comprehensive concept and method on managing this requirement. This systematic review intends to identify how Lean Six sigma implementation in many industries. Lean Six Sigma (LSS) is a method that has been widely used in research in various fields and continues to grow, to get the most common solution it is necessary to review the method. This research is to observe concept and method still relevant to be use and effectively improved the business performance and customer satisfaction. For the identity of the LSS Papers, a total of 50 research papers were reviewed which met the criteria, Research object, country of research and year of publication and Result of research. The result show that LSS is still being used and successfuly help the organization to improve their competitiveness, improve quality, reduce costs, increase customer satisfaction, increase productivity, and increase employee morale.
Ahmed, S., Abd Manaf, N.H., & Islam, R. (2018). Effect of Lean Six Sigma on quality performance in Malaysian hospitals. International Journal of Health Care Quality Assurance, 31(8), 973-987. https://doi.org/10.1108/IJHCQA-07-2017-0138
Al-Qatawneh, L., Abdallah, A.A.A., & Zalloum, S.S.Z. (2019). Six Sigma Application in Healthcare Logistics: A Framework and A Case Study. Journal of Healthcare Engineering, 2019. https://doi.org/10.1155/2019/9691568
Al-shourah, A.A., Al-tarawneh, R.T., & Ali, F. (2018). The Integration of Lean Management and Six Sigma Strategies to Improve the Performance of Production in Industrial Pharmaceutical. 13(8), 207-216. https://doi.org/10.5539/ijbm.v13n8p207
Arcidiacono, G., & Pieroni, A. (2018). The revolution Lean Six Sigma 4.0. International Journal on Advanced Science, Engineering and Information Technology, 8(1), 141-149. https://doi.org/10.18517/ijaseit.8.1.4593
Assarlind, M., & Aaboen, L. (2014). Chalmers Publication Library.
Barnabé, F., Giorgino, M.C., Guercini, J., & Bianciardi, C. (2016). Performance Enhancement and Continuous Improvement in Healthcare: How Lean Six Sigma "Hits the Target." International Journal of Business and Social Science, 7(5), 15.
Bratić, D. (2011). Six Sigma: A Key Driver for Process Improvement. Communications of the IBIMA, 2011, 1-15. https://doi.org/10.5171/2011.823656
Brown, R., Grehan, P., Brennan, M., Carter, D., Brady, A., Moore, E., Teeling, S.P., Ward, M., & Eaton, D. (2019). Using Lean Six Sigma to improve rates of day of surgery admission in a national thoracic surgery department. International Journal for Quality in Health Care: Journal of the International Society for Quality in Health Care, 31(1), 14-21. https://doi.org/10.1093/intqhc/mzz083
Chelliah, J., & Skinner, A. (2016). Organizational Transformation: Strategic Application of Lean Six Sigma for High Performance. 12(1), 85-92.
Elbermawy, M.F., Al Manhawy, A.A., & Ibrahim, H.E.A. (2014). Implementation of Lean six sigma For Improving Supply Chain processes in a Pharmaceutical Industry. International Journal of Scientific & Engineering Research, 5(8), 519-529.
Ellis, S.F. (2016). The application of lean six sigma to improve a business process: A study of the order processing process at an automobile manufacturing facility. University of South Carolina Scholar Commons, 139.
Fullerton, R.R., Kennedy, F.A., & Widener, S.K. (2014). Lean manufacturing and firm performance: The incremental contribution of lean management accounting practices. Journal of Operations Management, 32(7-8), 414-428. https://doi.org/10.1016/j.jom.2014.09.002
Furterer, S. (2012). Applying lean Six Sigma to reduce linen loss in an acute care hospital. International Journal of Engineering, Science and Technology, 3(7), 39-55. https://doi.org/10.4314/ijest.v3i7.4s
Garza-Reyes, J.A., Al-Balushi, M., Antony, J., & Kumar, V. (2016). A Lean Six Sigma framework for the reduction of ship loading commercial time in the iron ore pelletising industry. Production Planning and Control, 27(13), 1092-1111. https://doi.org/10.1080/09537287.2 016.1185188
Ghaziabad, M.T. (2012). Improvement process for rolling mill through the DMAIC Six Sigma approach. 6(3), 221-231. https://doi.org/10.1108/20401461211282727
Gijo, E.V., Scaria, J., & Antony, J. (2011). Application of six sigma methodology to reduce defects of a grinding process. Quality and Reliability Engineering International, 27(8), 1221-1234. https://doi.org/10.1002/qre.1212
Girmanová, L., Šolc, M., Kliment, J., Divoková, A., & Mikloš, V. (2017). Application of Six Sigma Using DMAIC Methodology in the Process of Product Quality Control in Metallurgical Operation. Acta Technologica Agriculturae, 20(4), 104-109. https://doi.org/10.1515/ata2017-0020
Ha, C., McCoy, D.A., Taylor, C.B., Kirk, K.D., Fry, R.S., & Modi, J.R. (2016). Using lean six sigma methodology to improve a mass immunizations process at the United States naval academy. Military Medicine, 181(6), 582-588. https://doi.org/10.7205/MILMED-D-15-00247
Hill, J., Thomas, A.J., Thomas, A.J., & The, S.E. (2018). The implementation of a Lean Six Sigma framework to enhance operational performance in an MRO facility The implementation of a Lean Six Sigma framework to. Production & Manufacturing Research, 6(01), 26-48. https://doi.org/10.1080/21693277.2017.1417179
Indrawati, S., & Ridwansyah, M. (2015). Manufacturing Continuous Improvement Using Lean Six Sigma: An Iron Ores Industry Case Application. Procedia Manufacturing, 4(Iess), 528-534. https://doi.org/10.1016/j.promfg.2015.11.072
Jirasukprasert, P., Garza-Reyes, J. A., Kumar, V., & Lim, M. K. (2014). A Six Sigma and DMAIC application for the reduction of defects in a rubber gloves manufacturing process. International Journal of Lean Six Sigma, 5(1), 2-21. https://doi.org/10.1108/IJLSS-03-2013-0020
Ketan, H., & Nassir, M. (2016). Aluminium hot extrusion process capability improvement using Six Sigma. Advances in Production Engineering and Management, 11(1), 59-69. https://doi.org/10.14743/apem2016.1.210
Kowang, T.O., Yew, L.K., Hee, O.C., Fei, G.C., & Long, C.S. (2019). Lean Six Sigma Implementation: Does Success Means Sustainability? International Journal of Academic Research in Business and Social Sciences, 9(6), 907-914. https://doi.org/10.6007/ijarbss/v9-6/6051
Kremcheeva, D.A., & Kremcheev, E.A. (2019). Implementation of the six sigma method in the educational process. Journal of Physics: Conference Series, 1384(1), 012022. https://doi.org/10.1088/1742-6596/1384/1/012022
Kundu, G., & Murali Manohar, B. (2012). Critical success factors for implementing lean practices in IT support services. International Journal for Quality Research, 6(4), 301-312.
Li, N., Laux, C.M., & Antony, J. (2019). How to use lean Six Sigma methodology to improve service process in higher education: A case study. International Journal of Lean Six Sigma, 10(4), 883-908. https://doi.org/10.1108/IJLSS-11-2018-0133
Maleszka, A., & Linke, M. (2016). Improvement of management process by using Lean Six Sigma tools in some big organisation of food industry. Polish Journal of Natural Sciences, 31(1), 101-112.
Motiani, N., & Kulkarni, A. (2019). Sustainability and Impact of Lean Six Sigma Practices: Learnings From Some KPO / BPO Organizations. 11, 442-452. https://doi.org/10.35940/ijitee.K1076.09811S19
Mvsit, S.K., Haleem, A., & Millia, J. (2016). Lean six sigma implementation: An analytic hierarchy process approach Lean Six Sigma Implementation: An Analytic Hierarchy Process Approach. December 2014.
Nascimento, D.L. de M., Goncalvez Quelhas, O.L., Gusmão Caiado, R.G., Tortorella, G.L., Garza-Reyes, J.A., & Rocha-Lona, L. (2019). A lean six sigma framework for continuous and incremental improvement in the oil and gas sector. International Journal of Lean Six Sigma, 11(3), 577-595. https://doi.org/10.1108/IJLSS-02-2019-0011
Nedra, A., Néjib, S., Yassine, C., & Morched, C. (2019). A new lean Six Sigma hybrid method based on the combination of PDCA and the DMAIC to improve process performance: Application to clothing SME. Industria Textila, 70(05), 447-456. https://doi.org/10.35530/ it.070.05.1595
Olanrewaju, F., Chima Uzorh, A., & Nnanna, I. (2019). Lean Six Sigma Methodology and Its Application in the Manufacturing Industry - A Review. American Journal of Mechanical and Industrial Engineering, 4(3), 40. https://doi.org/10.11648/j.ajmie.20190403.11
Pereira, A.M.H., Silva, M.R., Domingues, M.A.G., & Sá, J.C. (2019). Lean six sigma approach to improve the production process in the mould industry: A case study. Quality Innovation Prosperity, 23(3), 103-121. https://doi.org/10.12776/QIP.V23I3.1334
Pereira, C.M., Anholon, R., & Batocchio, A. (2017). Obstacles and difficulties implementing the lean philosophy in Brazilian enterprises. Brazilian Journal of Operations & Production Management, 14(2), 218. https://doi.org/10.14488/bjopm.2017.v14.n2.a10
Pervez, M., Abu, N., & Owee, T. (2020). The Development of a Sustainability Framework via Lean Green Six Sigma Practices in SMEs Based upon RBV Theory. 12(5), 135-156.
Prabu, K., Makesh, J., Naveen Raj, K., Devadasan, S.R., & Murugesh, R. (2013). Six sigma implementation through DMAIC: A case study. https://doi.org/10.1504/IJPMB.2013.058162
International Journal of Process Management and Benchmarking, 3(3), 386-400. https://doi.org/10.1504/IJPMB.2013.058162
Rahman, A., Shaju, S.U.C., Sarkar, S.K., Hashem, M.Z., Hasan, S.M.K., Mandal, R., & Islam, U. (2017). A Case Study of Six Sigma DefineMeasure-Analyze-Improve-Control (DMAIC) Methodology in Garment Sector. Independent Journal of Management & Production, 8(4), 1309. https://doi.org/10.14807/ijmp.v8i4.650
Rodrigues Nogueira, R., Lemos Cotrim, S., & Camila Lapasini Leal, G. (2017). Lean six sigma implementation on a yarn textile industry. Revista Gestão Da Produção Operações e Sistemas, 12(2), 67-94. https://doi.org/10.15675/gepros.v12i2.1634
Sabale, S., & Thorat, S. (2019). Applications of Lean Six Sigma. 1999-2004.
Sabry, A. (2014). Factors critical to the success of Six-Sigma quality program and their influence on performance indicators in some of Lebanese hospitals. Arab Economic and Business Journal, 9(2), 93-114. https://doi.org/10.1016/j.aebj.2014.07.001
Sachin, & Dileeplal. (2017). Six Sigma Methodology for Improving Manufacturing Process in a Foundry Industry. International Journal of Advanced Engineering Research and Science, 4(5), 237172.
Sanidad, B.G., & Dalimot, M.M. (2019). The Effects of Lean Six Sigma Projects in the Companies. Operational and Financial Efficiencies. 21(6), 82-88.
Schön, K., Bergquist, B., & Klefsjö, B. (2010). The consequences of six sigma on job satisfaction: A study at three companies in Sweden. International Journal of Lean Six Sigma, 1(2), 99-118. https://doi.org/10.1108/20401461011049494
Sibalija, T., & Vidosav, M. (2014). Integrating Lean with / within Six Sigma, International Journal 'Total Quality Management & Excellence'. 38(4).
Siregar, K., Ariani, F., Ginting, E., & P, T.D.M. (2019). Lean six sigma for manufacturing industry: a review Lean six sigma for manufacturing industry: a review. In IOP Conference Series: Materials Science and Engineering, 505(1), 012056. https://doi.org/10.1088/1757-899X/505/1/012056
Shuttleworth, C.C. (2015). Management support for the application of Lean Six Sigma methodology to improve customer satisfaction in a South African telecommunications company. Problems and perspectives in management, 13(4), 205-214.
Taylor, J., Sinn, J., Ulmer, J., & Badar, M. (2015). Proposed Progression of Lean Six Sigma. The Journal of Technology Studies, 41(1), 2-8. https://doi.org/10.21061/jots.v41i1.a.1
Thomas, A.J., Francis, M., Fisher, R., & Byard, P. (2016). Implementing Lean Six Sigma to overcome the production challenges in an aerospace company. Production Planning and Control, 27(7-8), 591-603. https://doi.org/10.1080/09537287.2016.1165300
Tohidi, H. (2012). Six Sigma methodology and its relationship with Lean manufacturing system. Advances in Environmental Biology, 6(2), 895-906.
Trakulsunti, Y., Antony, J., Dempsey, M., & Brennan, A. (2020). Reducing medication errors using lean six sigma methodology in a Thai hospital: an action research study. International Journal of Quality and Reliability Management, 38(1), 339-362. https://doi.org/10.1108/IJQRM-10-2019-0334
Valles, A., Sanchez, J., Noriega, S., & Gómez Nuñez, B. (2009). Implementation of Six Sigma in a manufacturing process: A case study. International Journal of Industrial Engineering: Theory Applications and Practice, 16(3), 171-181.
Dewi W.R., Setyanto, N.S., Tantrika, C.F.M. (2012). Implementasi Metode Lean Six Sigma Sebagai Upaya Minimasi Waste Pada PT. Prime Line Internasional. Jurnal Rekayasa Dan Manajemen Sistem Industri, 1(1), 47-56.
This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives- 4.0 International License